Privacy Policy – SpiritueleTherapie.com

Last updated: 11 July 2025

This privacy policy explains how SpiritueleTherapie (www.spiritueletherapie.com), located at Gierstraat 18, 3800 Sint‑Truiden (hereinafter “we”, “us” or “our”) collects, uses, shares and protects your personal data. We act in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Belgian Act of 30 July 2018 concerning the protection of natural persons with regard to the processing of personal data.

1. Definitions

Personal data: any information relating to an identified or identifiable natural person.
Processing: any operation or set of operations performed on personal data, whether or not by automated means.
Data subject: the natural person to whom the personal data relate.
Controller: the natural or legal person who determines the purposes and means of the processing.

2. Identity and contact details of the controller

Name: SpiritueleTherapie (www.spiritueletherapie.com)
Address: Gierstraat 18, 3800 Sint‑Truiden
E‑mail: lievederycke@icloud.com
Telephone: 0487/985.982

3. Categories of personal data we collect

First name
Surname
Address
Email address
Telephone number

We generally do not process sensitive data unless this is strictly necessary and you have given your explicit consent or another legal basis applies.

4. Purposes and legal basis of processing

PurposeLegal basis (Art. 6 GDPR)

Registering a user accountPerformance of a contract Art. 6 (1)(b)

Providing products/servicesPerformance of a contract Art. 6 (1)(b)

Customer service & supportLegitimate interest Art. 6 (1)(f)

Marketing & newslettersConsent Art. 6 (1)(a)

Invoicing & accountingLegal obligation Art. 6 (1)(c)

Platform and data securityLegitimate interest Art. 6 (1)(f)

Service analysis & improvementLegitimate interest Art. 6 (1)(f)

Children: Our services are not directed at children under 18 years of age. We do not knowingly process personal data of minors without parent/guardian consent.

5. Retention periods

We do not keep personal data longer than necessary for the purpose for which they were collected, unless a longer retention period is required by law. Specifically:

Contractual data: up to 10 years after the end of the agreement (statutory limitation period).
Accounting data: 7 years in accordance with tax regulations.
Marketing data: until you withdraw your consent or a maximum of 3 years after your last interaction.

6. Recipients and transfers to third parties

We only share your data with:

Service providers/Processors acting on our behalf (e.g. hosting, payment processing, email provider). We sign a data‑processing agreement with each of them.
Public authorities where we are legally obliged to do so.
Business partners for joint projects, with your consent or on the basis of legitimate interest.

We do not sell personal data to third parties.

7. International transfers

If your data are processed outside the European Economic Area (EEA), we ensure adequate safeguards, such as:

An adequacy decision by the European Commission; or
Standard Contractual Clauses (SCCs) approved by the European Commission; or
Binding Corporate Rules (BCRs).

8. Security measures

We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access or disclosure, including:

Encryption (TLS/SSL) of data in transit;
Firewalls and access controls on servers;
Regular back‑ups and audits;
Data‑minimisation principles & role‑based access.

9. Your rights

Within the limits of the GDPR and Belgian law, you have the following rights:

Right of access – to know what data we hold about you.
Right to rectification – to have incorrect data corrected.
Right to erasure – the ‘right to be forgotten’.
Right to restriction of processing.
Right to data portability.
Right to object – to processing based on legitimate interest or direct marketing.
Right not to be subject to automated decision‑making – including profiling.

You can exercise these rights by contacting lievederycke@icloud.com. We will respond within one month. If necessary, this period may be extended by two months.

10. Cookies and similar technologies

Our website uses cookies. Please refer to our [Cookie Policy] for more information about the types of cookies we use, their purposes, retention periods and how you can change your preferences.

11. Complaints

If you believe that we have not handled your privacy correctly, please contact us first. You also have the right to lodge a complaint with the Data Protection Authority (GBA):
Drukpersstraat 35, 1000 Brussels – contact@apd-gba.be – www.gegevensbeschermingsautoriteit.be

12. Changes to this privacy policy

We may update this privacy policy from time to time. In the event of material changes, we will clearly communicate this via our website or directly to you.

13. Contact

For questions or comments about this privacy policy or our data‑processing practices, please contact:

SpiritueleTherapie (www.spiritueletherapie.com)
Gierstraat 18, 3800 Sint‑Truiden
lievederycke@icloud.com
0487/985.982